Support

We're here to help

Have a question, hit a snag, or need help with your account? Reach out and we'll get you sorted.

Contact us

Email [email protected]. We typically respond within 1–2 business days. Please include your account email and a brief description of what you need, and screenshots if something isn't working as expected.

Getting started

Card Vendor Suite is one subscription with three tools for English Pokémon card resellers:

• Bid Intel — a browser extension that evaluates the cards in an eBay lot against live sold comps, calculates net profit after fees, and gives you a calibrated maximum bid.
• Card Sift — scans bulk inventory from scanner images or phone photos and flags every card worth pulling against your price cutoff.
• List Builder — turns identified cards into completed eBay listings in bulk, with your own title, description, and pricing rules, and publishes to your connected eBay store.

To begin, open the app, create an account, and you'll be guided from there. List Builder requires a connected eBay seller account to post listings; Bid Intel and Card Sift work without one.

Billing, cancellations & refunds

Card Vendor Suite is a flat $10/month or $99/year, with no per-scan fees or listing caps. Billing is handled securely by Paddle.

You can cancel anytime from the billing portal in your account settings — your access continues through the end of the paid period. New subscriptions are covered by a 14-day money-back guarantee. See the full Refund Policy for details.